Frequently Asked Questions
How does the order process work?
Every Scribbie item is made to order. Once your order is placed, production begins specifically for you. After your item is completed, it ships using the shipping method selected at checkout. You'll receive tracking information as soon as your order is on its way.
How long will my order take?
Because every Scribbie item is made specifically for you, each order includes both production and shipping time. Most orders are produced within a few business days before shipping. Delivery time then depends on the shipping method selected at checkout.
Why are Scribbie products made to order?
Scribbie is built around intentional design—not mass production. Making each item to order helps reduce excess inventory while allowing us to focus on thoughtful releases, premium quality, and apparel built to be worn and appreciated for years to come.
Where are Scribbie products made?
Every Scribbie design is created in the USA. We intentionally source premium garments from manufacturers that meet our standards for quality, comfort, and durability. Whenever a product meets those standards and is available, we proudly choose Made in USA.
What if there's an issue with my order?
If your order arrives damaged, misprinted, or incorrect, we'll make it right. Contact us within 30 days of delivery with your order number and clear photos of the issue, and we'll review it and arrange a replacement if needed.